Common queries answered
Frequently asked Questions
Your order will usually dispatch on the order if placed before 2:00pm if the item is in stock. Delivery times will vary on your State and availability of the courier services within that region.
If any of our items are faulty or are not what you ordered we will work with you to swiftly replace your item or refund if we cannot remedy the situation within 30 days of the order.
Just login to your account and browse to ‘My Orders’.
We currently only ship within Australia.
Usually unless you have ordered a bike and accessories, in this case you may receive multiple packages.